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BergerBros > Reviews
Reviews older than 6 months are automatically removed to reflect the retailer's current standards.
In reviewing this retailer you agree that it is based on your actual buying experience and that (except as fully disclosed in your review) (i) neither you nor any immediate family member is employed by the retailer; (ii) you have not received any payment or any other consideration for submitting this review; and (iii) our users may properly rely upon your review as an unbiased representation of your buying experience.
| Review by dJay, submitted 8/3/08. |
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| Rating |   5 / 5 | | Comment | I pre-ordered a Nikon SB-900 Speedlight from Berger Bros. It was delivered immediately after the flash became available. They did give me a bit of a sales pitch when they called to verify my credit card security code number, but it wasn't too hard of a sell.
Bottom line: They sold me what I wanted for the price offered and delivered it promptly. You can't ask for more than that. |
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| Review by dgillilan, submitted 8/3/08. |
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| Rating | 5 / 5 | | Comment | Excellent service. I pre ordered a three thousand dollar Nikon D700 within a week of announcement. I received my new camera the day after it was available, via overnight shipping. The employees at Berger were always polite when I called on the phone. The packing was superb. I am very pleased and Berger will get more business from me. |
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| Review by lanthier, submitted 8/3/08. |
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| Rating | 5 / 5 | | Comment | Another excellent transaction from the Berger Brothers shop. I was personally taken care of in my most recent transaction with them when I purchased a Nikon D700, SB900 Speedlight, and Think Tank Speed Race bag. Quick ship. Super easy. You can't go wrong with these guys. Highly recommended |
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| Review by TheDanishGuy, submitted 7/29/08. |
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| Rating | 5 / 5 | | Comment | I bought a Nikon D80 and the shopping experience was exactly the way it was supposed to be: Excellent service and fast shipping. |
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| Review by photo.diver, submitted 7/15/08. |
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| Rating | 5 / 5 | | Comment | Lisa at Berger Brothers has for the 2nd time delivered a great deal on an excellent camera to me in the UK. with the power of the internet I can buy anywhere in the world but with the best prices and customer service 2nd to none I can homestly recommend Berger Bros. as the best around anywhere!
My very sincere thanks to Lisa and Berger Bros. for all there help in suppling me with my light & motion housing for my underwater camerahire business. I am indeed a very happy customer.
Terry Reynolds www.underwatercamerahire.com |
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| Review by Armor1138, submitted 7/13/08. |
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| Rating | 5 / 5 | | Comment | Wow! What can I say? Glowing reviews (and sucking up) are not in my nature as it's rare that I run into a company that can and does give me everything I need - great prices and exceptional service. Berger Bros. went way above the call of duty in serving me. I purchased a Panasonic AG-DVX100B, hard case, tapes, 2 tripods, filters, etc. from them when I was in a definite bind time-wise. Not only did I receive a personal phone call (3 actually) from the owner, Brad Berger, and a price matching one of the big boys on the net but he delivered when nobody else could.
I needed the Panny on Friday. It was Saturday night when I emailed Brad as a potential new customer asking for a price quote. I had looked at at least 8 different legitimate companies (not those dealing in "gray" or "black" market products) besides Berger Bros. Not one of them could guarantee me the camera in less than 7 days. Brad checked around, drove to a distributor and I had my camera and all the fixins' by Wednesday. More than enough time to field test everything. Everything was in perfect working order and as advertised. Even the Mack extended warranty I purchased through them was cheaper than anybody else.
If Brad is getting rich off his company it is well earned and deserved! I am a professional and am willing to pay more for exceptional service (which I rarely find anymore). And I certainly did not expect (a jaded midwesterner here) to find that level of service, expertise and pricing in New York.
I, for one, will be doing most, if not all, of my video/photography shopping at Berger Bros. from now on. They have earned a customer for life!
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| Review by DualMonitors, submitted 6/26/08. |
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| Rating | 5 / 5 | | Comment | I purchased an accessory from Berger Brothers, salesperson Lisa M, and there was a special request in the order (completely my request), which Lisa M, and her colleagues/supervisor at Berger Brothers, accommodated. While Berger Brothers/Lisa M did NOT have to do that for me, they did so despite having to "work harder" to get it done. It was beyond the call of duty but she cheerfully helped me out and I remember her/Berger Brothers for it! Kudos, Lisa/Berger Brothers, in helping out a customer who had an unexpected situation and for being so professional in handling this properly.
Very satisfied customer here. If only the others also would be so kind, it would be great! For their act of professionalism, as well as their excellent prices, I have no doubt that my future purchases will come from them. Thanks again! |
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| Review by Vremec, submitted 6/13/08. |
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| Rating | 5 / 5 | | Comment | I have order Nikon lenes AF-S 24-70mm f/2.8 G ED with help from Lisa Monahan. The transection is very smooth and handle with product knowledgeable to answer the question.
It is an A++ shop with confidence. |
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| Review by audio01, submitted 5/23/08. |
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| Rating | 5 / 5 | | Comment | Greeting very courteous, kind and professional. Binoculars were not in stock so the account representative called the manufacturer and had them drop ship item to my house with expedited 3-day shipping with no charge! Highly recommended A+ Extra Ordinary Customer Service!! Not your typical New York retailer!!! |
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| Review by baverick, submitted 5/7/08. |
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| Rating | 5 / 5 | | Comment | Hands down the best internet transactions I've ever had. I bought a Nikon D300 with 2 lenses and a flash over a few weeks in 2 transactions. Lisa M is very knowledgeable and helpful. Price matching was not a problem. Free 2 day shipping is icing on the cake. I will definitely buy from Berger-Bros again. |
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| Review by asigiam60, submitted 4/26/08. |
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| Rating | 5 / 5 | | Comment | Got my Nikon D3. They helped me deal with a bank issue :) Saturday morning, my new baby came in and I haven't turned back to my D200 yet :) Berger-Bros was great!!!! |
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| Review by tmozingo, submitted 4/24/08. |
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| Rating | 5 / 5 | | Comment | Excellent experience! Sales staff answered all my questions over the phone and then I placed my order on their website. Lisa called on Monday to confirm my order and offered some accessories but was not pushy. Camera kit arrived the next day. I'm thrilled! |
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| Review by Alslongball, submitted 3/31/08. |
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| Rating | 5 / 5 | | Comment | Accessible, prompt and polite service. Knowledgable about the product and accurate about the shipping. Very price competitive. |
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| Review by RoofsGoneWild, submitted 3/28/08. |
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| Rating | 5 / 5 | | Comment | Finally a company with real people and real personalities. Dan & Brad are great. I'll be back!!!!
:) |
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