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Gizmos2Go.com > Reviews
Reviews older than 6 months are automatically removed to reflect the retailer's current standards.
In reviewing this retailer you agree that it is based on your actual buying experience and that (except as fully disclosed in your review) (i) neither you nor any immediate family member is employed by the retailer; (ii) you have not received any payment or any other consideration for submitting this review; and (iii) our users may properly rely upon your review as an unbiased representation of your buying experience.
| Review by opteronus, submitted 7/13/08. |
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| Rating |   5 / 5 | | Comment | I ordered Palm Zire 72 Replacement Screen - Digitizer/Glasstop; old one was too much scratched. I was surprised when I got package: It is professional digitizer made of glass, not plastic one as original! Package arrived quickly and everything is great now. What should I say more? Buy at Gizmos2Go! |
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| Review by Dazhdbog, submitted 6/14/08. |
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| Rating |  1 / 5 | | Comment | I recently ordered a refurbished PDA from gizmos2go.com. On the positive side, I did receive the product in good time and in good condition. However, shortly after my purchase, I started seeing unauthorized charges on my card. Since this is the only online purchase I've made with this card recently, the connection to gizmos2go.com is certain. Since then, I have read numerous reviews from other customers with the same experience. Since this problem seems to go back several years, either the company doesn't care about securing customer data, or they are stealing the data themselves.
Also, there are a couple of points you need to be aware of. First, the company does not offer refunds for ANY reason and will not credit shipping charges, which are excessive. If you have to return an item, you pay for the return shipping. Although this may be legal, it is unethical as it leaves the customer with no recourse and further expenses even if the company is clearly at fault. Second, they offer rewards for positive reviews, so take any positive review with a grain of salt.
I got lucky this time, but I won't be taking my chances with them again. |
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| Review by Thomas, submitted 6/11/08. |
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| Quality of retailer website | 1 / 5 | | Standard of service - items in stock | 1 / 5 | | Quality of sales service and warranty | 1 / 5 | | Standard of service - ordering | 1 / 5 | | Summary | This is my first purchase the Gizmos2go and last One! I wanted to inform you that Gizmos2go.com that you are advertising on your site stole our credit information and is operating a credit fraud ring from California to New York I purchased a ipod in bad condition A lot of scratches but sold like new!!!I Bad products, unbelievable return policies and no contact capability except e-mal. .Caution!!!! After I paid by credit card. After 3 days .Some body use my credit card.for paid porno sites.From California state.The worst on-line experience I have had for 11 years.Now I have problem with my credit card. | | Do you recommend this retailer? | No |
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| Review by JQ78, submitted 4/27/08. |
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| Rating |  4 / 5 | | Comment | This is my first purchase the Gizmos2go. I am very impressed with the selection of merchandise and the low prices. I will be purchasing other items in the future, |
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| Review by Congelliere1, submitted 4/23/08. |
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| Rating | 1 / 5 | | Comment | I purchased a laptop battery from ETechTronics, when I installed the battery I received an error message stating that it was an incorrect battery and unless I removed it there may be irreparable damage. I tried contacting them by email at least ten times with no return contact. I phoned them after finally finding a phone number to contact them from Visa to put in a dispute claim for fraud. They have good prices but their merchandise is questionable and they have NO Customer Service, literally none. No one answers questions, no one answers the phone calls and no one returns phone calls, no one answers snail mail either. I finally returned the product to the address on their "Merchandise Return Form" and then finally received an email that said to send the item to a different address, after I had already returned it to the first address. Then I tried getting in touch with them again without any luck. Good luck staying in business ETechTronics! Oh and by the way ETechTronics bills through Gizmos. So I would trust neither. |
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| Review by stansmart, submitted 4/14/08. |
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| Rating | 4 / 5 | | Comment | I ordered a "dealer" demo" Palm Zire-31 from Gizmos2go and received it, in good condition,
within 4 days!
There initially was a problem with credit card processing, but that was rectified within 24-hours. Very good customer service.
I felt "naked" when my old Palm died; very glad for the replacement!
-Stan Smart
Kalamazoo, MI |
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| Review by shermansoileau, submitted 4/1/08. |
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| Rating | 1 / 5 | | Comment | I ordered a laptop batter online from them and it didn't work. I returned it for another & that one didn't work. I asked for a refund & was given an online "git certificate (no cash refunds) for only a fraction of the original order. I ordered something with the gift certificate and was told it was on the way but the tracking # was not recognized by UPS. When I asked about this they backordered my order then sent me an email saying I had another gift certificate in the amount of the order. They will not answer my questions! |
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| Review by mccleja, submitted 3/19/08. |
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| Rating | 1 / 5 | | Comment | The worst on-line experience I have had. False advertising, bad products, unbelievable return policies and no contact capability except e-mail. I ordered an HP IPAQ in June for $279 + $12 for shipping. Delivery took 2 weeks and the battery would not charge. Returned it at my expense. Received another HP IPAQ (I had to pay shipping again)and it also could not charge the battery. Returned it and received a gift certificate to pick a different product. The gift certificate was for $222. When I e-mailed why my initial payment had been reduced by $56 they said there was a restocking fee. Although I complained bitterly via e-mail all I got was platitudes. I finally ordered a Palm PDA that was priced at about the gift certificate value but I had to pay the shipping cost again. Fortunately, the Palm has performed OK. |
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| Review by lbarton@aiken.k12.sc.us, submitted 3/13/08. |
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| Quality of retailer website | 5 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 5 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | I am THRILLED with gizmos2go. My order was shipped super fast and in perfect condition. | | Do you recommend this retailer? | Yes |
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| Review by , submitted 3/13/08. |
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| Quality of retailer website | 5 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 5 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | Got A replacement screen for PDA. Fast shipping and low prices!!!!!! A+ | | Do you recommend this retailer? | Yes |
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| Review by Heidi, submitted 2/29/08. |
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| Quality of retailer website |  2 / 5 | | Standard of service - items in stock | 2 / 5 | | Quality of sales service and warranty | 2 / 5 | | Standard of service - ordering | 2 / 5 | | Summary | I did receive the item I ordered and it seems to work okay, but I have to tell you that I agree with a previous review. We purchased this item and within a week had charges from California to New York. Flowers (12 orders), Circuit City, Sears, Match.com, other small companies, Apple, ITunes, you name it. Tried to talk to somebody at online support and was told I was wrong, called and they hung up on me, won't return emails. We will be pressing charges. Police are involved. Stay away from gizmo2go - keep your credit card number away from them!!! | | Do you recommend this retailer? | No |
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| Review by Mrs. Harvey, submitted 2/28/08. |
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| Quality of retailer website | 1 / 5 | | Standard of service - items in stock | 1 / 5 | | Quality of sales service and warranty | 1 / 5 | | Standard of service - ordering | 1 / 5 | | Summary | Good Evening,
I wanted to inform you that Gizmos2go.com that you are advertising on your site stole our credit information and is operating a credit fraud ring from California to New York. They steal credit card informations and order computers, software, PDA's etc.. The only way we caught this is actually because we were notified by Apple because they thought it was strange the amount of computers trying to be ordered and also because they were being shipped to another state. Gizmo2go.com gave me a cell phone number to call after I had to bait them that I had a big order. If you look on their site, there is no number listed. When this number was called, Samantha answered and stated her manager was not in town. We are reporting this to all companies which advertise for them. We feel everyone has a right to know and to protect themselves. We have also notified the authorities. When they replied to my e-mails they simply said they were sorry for the incovenience. RUN.
| | Do you recommend this retailer? | No |
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| Review by RandyOKC, submitted 2/28/08. |
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| Quality of retailer website | 1 / 5 | | Standard of service - items in stock | 1 / 5 | | Quality of sales service and warranty | 1 / 5 | | Standard of service - ordering | 1 / 5 | | Summary | I placed my order on 2/18/08 for a replacement laptop battery.
On 2/21/08, my credit card was charged for the purchase.
2/23/08, I check for shipping information, got the UPS tracking number, and check UPS webpage. The only information listed here was that they had my shipping information.
2/25/08, checked UPS again, no information on the webpage. Called UPS, their automated system said that they had received shipping information, but had not received the package from the vendor.
Went to etechtronics.com where I placed the order, the only way to contact the vendor was thru their webpage. Left message.
2/27/08, no response from previous posting. Checked with UPS again, still had not received package from vendor. Left another message on their webpage.
2/28/08, Contacted credit card company, they had the phone #6263099158 for this transaction. I called and got an answering machine, and only enough time to give a order number.
I would not recommend this company for anything. There is no way to contact them other than a form on their webpage. The do not respond to these messages. They do not ship their products. | | Do you recommend this retailer? | No |
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| Review by , submitted 2/23/08. |
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| Quality of retailer website | 5 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 5 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | Great Site with good information about the product and very good prices | | Do you recommend this retailer? | Yes |
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| Review by Anônimo, submitted 2/8/08. |
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| Quality of retailer website | 5 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 5 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | It´s a very comfortable site to shop!
| | Do you recommend this retailer? | Yes |
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| Review by , submitted 2/7/08. |
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| Quality of retailer website | 5 / 5 | | Standard of service - items in stock | 5 / 5 | | Quality of sales service and warranty | 5 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | Gizmo2go website is easy to navigate and makes comparing various products a breeze. Great prices, Shipping was timely. Will do business with gizmos2go again | | Do you recommend this retailer? | Yes |
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| Review by , submitted 2/1/08. |
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| Quality of retailer website | 4 / 5 | | Standard of service - items in stock | 4 / 5 | | Quality of sales service and warranty | 4 / 5 | | Standard of service - ordering | 5 / 5 | | Summary | Very quick on the processing of the order. web site is a little cluttered and could use some refinement but very usable. great job. | | Do you recommend this retailer? | Yes |
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