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NothingButSoftware.com: information

Name brand software at unbeatable prices!.

NameNothingButSoftware.com

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Retailer Web PageGo to store 
Head Office Address37207 Colorado Avenue, Avon, OH 44011 
Telephone800-755-4619
Fax440-934-1386
E-mail addresscustcare@nothingbutsoftware.com
Refund Policy30 Day with 15% restocking fee
Payment OptionsVisa, Mastercard, Discover, American Express, Money Order, Cashiers Check, Company Check, Personal Check, Purchase Order
DeliveryShipping Methods & Rates: Ohio Residents ONLY must include an additional 6.25% Sales Tax to sub-total of order. All customers must pay for Shipping & Handling (S&H). All orders are usually shipped within 24 business hours contingent upon credit card approval. All Shipments are subject to stock availability. For complete shipping rates please click here.We do not ship on Saturdays, Sundays, or Holidays. Federal Express and UPS do not deliver on weekends unless requested and appropriate fees paid. Please let us know if there are any restrictions regarding the shipping method to the shipping address given.
Return PolicyReturn Policy: There is a 15% restocking fee on all returned items. Returns must be made within 30 days of the invoice date, have all original packing materials provided by the manufacturer and must be in resalable condition. Shipping is NON-refundable. It is the responsibility of the customer to determine if the product(s) ordered suits his/her needs and whether the product is compatible with his/her computer. Our order operators are not trained to offer technical or requirement advice; therefore, they will not be held liable for misinformation. We do suggest that our customers feel free to contact our Product Information Department - if they have any questions prior to placing an order. Gift wrapping fees, if applicable, are not refundable.Coupons & Discounts: If a coupon discount was applied to an order, and the item being returned is such that if it were not on the order the coupon could not have been used, the discount that was applied to the order will be deducted from any credit due from the return. If you purchased from our site using a percentage off coupon, you will only receive a credit for the percentage of the total that you actually paid. For example, if you used a 10% OFF coupon on a purchase that totaled $30, you will only receive a credit for $27.To have a Return Merchandise Authorization (RMA) number assigned to your return, please contact the Return Department - include the Order Number, the name on the order, the product name you would like to return, and the reason for the return. A technical support person will e-mail you back regarding your request. If the return is approved, you will receive an RMA number and return instructions.All returns must be accompanied by the original packaging, software, booklets and pamphlets, etc. in new and resalable condition and free of any markings or damage. Rebated items cannot have been submitted for rebates - all forms and Proof of Purchase materials must be returned along with the UPC bar code and/or peel off rebate sticker intact on the box as it was originally shipped to you. The product must not have been registered (or activated if applicable).Please include a COPY of the invoice or receipt, your name, address, phone number, RMA number and a detailed description of the problem with the return. If returned materials are not received within 30 days of the invoice date, we will be unable to issue a credit.Please Note: The RMA Number must appear on the outside of the Packing Box upon the return of your product. If your return has not been assigned an RMA Number, NothingButSoftware.com will not process the return. The customer will be responsible for shipping charges to return the package to them. All returned products must be shipped in the same or comparable shipping box to guarantee the return in sellable condition. If the customer selects to ship the product back in which the product is smashed and/or not resalable due to the type of shipping method they selected, NothingButSoftware.com will not be held liable nor responsible for crediting the customer for the return. International Order Returns: The Customer will be responsible for return freight, Taxes, Duties, brokerage fees, and any other costs related to returning the product(s) to NothingButSoftware.com. Unless otherwise indicated in the product description, all software runs under North American English versions of the Windows operating system. We do not guarantee compatibility with other language versions. 
GuaranteeLimited Warranty: All software sold by NothingButSoftware.com is guaranteed against defects for 30 days from the invoice date. The defective software may be replaced only pursuant to the terms in the Information Center of this site. EXCEPT AS EXPRESSLY STATED IN THE INFORMATION CENTER OF THIS SITE, NothingButSoftware.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO PRODUCTS SOLD BY NothingButSoftware.com, INCLUDING, BUT NOT LIMITED, TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE.NothingButSoftware.com only warranty obligation is to, at the NothingButSoftware.com sole discretion, repair, or replace, or issue a refund, in whole or in part, for any goods deemed defective by NothingButSoftware.com during the applicable warranty period. NothingButSoftware.com makes no warranty of merchantability of the goods or of the fitness of the goods for any particular purpose. Purchaser assumes all risk, liability, damage and loss in connection with the use of all goods and resale thereof, if any. NothingButSoftware.com shall in no event be liable or responsible for any injury, loss, damage, liability, debt, cost, expense, charge or fee of whatever nature, incurred or suffered by purchaser, or any successor or customer of purchaser, whether direct or indirect, incidental or consequential, or in any other manner, in connection with the purchase, use or any resale of the goods. In no event shall NothingButSoftware.com, its officers, directors, employees and/or other representatives be liable for any damages of any kind, including without limitation, direct, indirect, compensatory, special, consequential, punitive, and/or incidental damages related to the products sold.Notwithstanding the above, Customer agrees that its exclusive remedy for all damages, losses and cause of actions against NothingButSoftware.com, its officers, directors, employees and/or other representatives related to the products sold whether in contract, tort (including negligence) or otherwise shall not exceed the price (excluding shipping, taxes and duties) of the product that was ordered by that Customer in the related transaction.
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