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Meritline: reviews

   
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Reviews older than 6 months are automatically removed to reflect the retailer's current standards.

In reviewing this retailer you agree that it is based on your actual buying experience and that (except as fully disclosed in your review) (i) neither you nor any immediate family member is employed by the retailer; (ii) you have not received any payment or any other consideration for submitting this review; and (iii) our users may properly rely upon your review as an unbiased representation of your buying experience.

  Review by DexX, submitted 7/18/08.
Rating5 / 5  5 / 5
CommentThey had the cheapest price on the items that I needed. They accepted PayPal and the items were received faster than expected. I'm very satisfied and would buy from them again!

  Review by bruceyjoe, submitted 7/18/08.
Rating5 / 5  5 / 5
CommentNice product, efficient shipping and good customer srvice.

  Review by yophoto91, submitted 7/16/08.
Rating5 / 5  5 / 5
CommentPerfect transaction. 10 out of 10. Ordered two Kingston Micro SD cards and received them two days later! Great price, communication, shipping, etc.

  Review by resident037, submitted 7/14/08.
Rating4 / 5  4 / 5
CommentGood vender, amoungst the top 5 in the internet.

Not perfect yet, but they are improving everyday.
I love it when they do great sales, I never miss them, customer service is good.

I just hope they look into another shipping company other than Fed-Ex, they should try USPS or UPS, anything but Fed-Ex.

Thanks alot, will shop again.
Bye

  Review by craig2005, submitted 7/6/08.
Rating1 / 5  1 / 5
CommentThey sell all junk. They've got great deals on buying ink. If you buy anything else, there's a pretty good chance it won't even work. They make you pay for return shipping as well. Probably because they know they sell junk. I've bought flash lights, usb cables, car adapters, etc... none of them have worked.

  Review by pnichols18, submitted 7/1/08.
Rating1 / 5  1 / 5
CommentI recently ordered a 6-pack of ink cartridges from this company and thought that they had sent me the wrong product. It turns out that it was my mistake - but fair warning - if you have to return something YOU PAY FOR THE SHIPPING AND HANDLING. Not only do you have to pay the shipping and handling to return the item, you have to submit a request to return the items and wait another 1-2 days for a number that you need to put on the box to ship it back. Also, good luck trying to get a hold of somebody to talk to if you have any issues. Apparently there is only 1 person in charge of this type of issue as the operator answering the phone said that he (I will spare his name) was on the other line and would get back to me as soon as he could. Well, he never called back.

  Review by tore54192, submitted 6/22/08.
Rating5 / 5  5 / 5
CommentMy last order was on 4/6/08 for a pair of adjustable LED headlamps(I know, geeky). I've always wanted one of these for random work when I need light. I came across a coupon deal that turned the original $25.98 for two price down to $10.39, the best deal I've ever found. The headlamps are pretty decent and Meritline came through with the discount without a hitch. I've ordered other random things through them over the years like CD/DVD spindles and have never had a problem.

  Review by micknugget, submitted 6/6/08.
Rating1 / 5  1 / 5
CommentBEWARE!!! You take a chance with anything that you buy from this company. I bought two items and one was a logitech and the other a no name. The no name part was defective and of incredibly poor quality. I had to PAY to ship the item back and my return shipping was never refunded. A bunch of their stuff appears to be Chinese garbage so be careful what you order. On the bright side, they did ship the piece of crap fairly quickly and refunded my money (but not my return shipping) fairly quickly also. You might be further ahead paying a little more for better quality.

  Review by shinramen, submitted 6/4/08.
Rating5 / 5  5 / 5
CommentFantastic. Got my product just as advertised. Later that month I found that the price had dropped using a coupon, and after e-mailing customer support, I received the full difference for my old order within 24 hours.

Couldn't ask for better service. Would highly recommend this site.

  Review by v3ryb0r3dguy, submitted 6/4/08.
Rating5 / 5  5 / 5
CommentVery fast delivery and great overall value. Would definitely order from them again.

  Review by tech-fun, submitted 6/3/08.
Rating5 / 5  5 / 5
CommentGreat! Ordered some memory. Good price, reasonable shipping. Correct product came.

  Review by battyfart, submitted 5/30/08.
Rating4 / 5  4 / 5
CommentThey took a while to ship my order, but the price was good and what I ordered was in good condition. Their checkout process is a bit finicky when shipping to a PO BOX and using Paypal, but I eventually got it to go through.

  Review by TJ168, submitted 5/30/08.
Rating5 / 5  5 / 5
CommentMeritline is one of the on-line stores you can trust. It has low prices and dealing with them is very straight forward.....no hidden charges, fast shipping (if in stock) and generally good service communications. Most of their items are workable, although not to the highest in quality. I have ordered many inexpensive items from Meritline with good lucks before and I would definitely order from them again.

  Review by i4gotit2, submitted 5/28/08.
Rating5 / 5  5 / 5
CommentI have ordered from Meritline for years and have never had a problem. I tell all of my friends about them!

  Review by lionel7, submitted 5/23/08.
Rating5 / 5  5 / 5
CommentGREAT STORE. FAST SHIPPING, GREAT PRICES AND GOOD COMMUNICATION.

  Review by loudtoys, submitted 5/23/08.
Rating5 / 5  5 / 5
CommentI have purchased several times from meritline.
I have recieved my products within 10 days.
Shipping was free and the orders were correct.
The products have been of high quality.


  Review by Randall_Lind, submitted 5/22/08.
Rating3 / 5  3 / 5
CommentVery happy with the speed they sent out. I order all my DVD's stuff from them.

However:

I will never buy color ink or ink cartridges period from them I have in the pass and got burn each time.

hp color was bleeding together and Epson cartridges made for my friends Epson said model # on box didn't work cause it was not made to fit due to lack of a hole needed at bottom of cartridges.

  Review by DPWhistle, submitted 5/21/08.
Rating1 / 5  1 / 5
CommentThe prices and processing speed of my order were excellent, and in most cases I would do business with the company again.

However, I make an effort to ALWAYS uncheck any sort of opt-in newsletters or other email SPAM from any online companies. For the past 9 months, I never received anything from Meritline, but today I started receiving their SPAM that began by saying "Thanks for subscribing newsletters of Meritline.com." HA! I haven't done any business with or visited their website in 9 months so it is pretty obvious that I did not subscribe to any newsletter from this company. Instead, they harvested my email address from their purchase records and started spamming like thousands of other online merchants with deals too good to be true.

Unless you like SPAM (especially SPAM that begins 3/4 of a year after your first, last, and only purchase from the company), do not do business with this company.

  Review by imlooloo, submitted 5/20/08.
Rating4 / 5  4 / 5
CommentItem sold out, got delay email for about 2 weeks finally shipped and the item works but the english on the package is very bad and hard to understand.

  Review by Meritline.com, submitted 5/19/08.
Rating5 / 5  5 / 5
CommentGOOD PRICE GOOD SERVICE AND BEST CUSTOMER SERVICE.

  Review by gregorysmi, submitted 5/17/08.
Rating5 / 5  5 / 5
CommentPicked up some unusual blank CDs & thermal printer ribbons here for the best price on the net. Got an interesting combination of items (CDs, ink refills, USB keys, printer ribbons) and it came quickly and well packed.

I'm not sure they can count - I ordered 1000 CDs, but they sent 1,100 (not that I'm complaining). This is my second order from meritline.com, and I'll be back for more.

  Review by egeist, submitted 5/15/08.
Rating5 / 5  5 / 5
CommentI was very happy with the price, the product and the delivery.

  Review by eggandham, submitted 5/13/08.
Rating1 / 5  1 / 5
CommentThe product is a headphone adoptor for iphone. It's supposed to be stereo sound, but it's not. It's only mono. I will request RMA.

  Review by KrystaleWillet, submitted 5/13/08.
Rating5 / 5  5 / 5
CommentI ordered from this company, and the bank rejected my credit card, twice! The company emailed me the same day within a few hours and let me know what the problem was. After the hassle over the phone with the bank, the company did an override and I am now waiting for my order in the mail. I will definately order from this company in the future!!!

  Review by fecund, submitted 5/12/08.
Rating4 / 5  4 / 5
CommentNo problem with order, came on time.

  Review by billis, submitted 5/11/08.
Rating5 / 5  5 / 5
Commentthe prices are the best, but the shipping is a little slow, normally it takes 7 days from california to Middlewest. no other problems

  Review by Fayda, submitted 5/11/08.
Rating4 / 5  4 / 5
CommentReceived non operable unit. Sent e-mail notification and then they sent me another one with worker

  Review by jtzou, submitted 5/8/08.
Rating5 / 5  5 / 5
CommentI bought a hard shell camera case from Meritline. Great price and it shipped quickly. I've bought from them before with no issues and I'd be happy to continue to do so.

  Review by rperla1, submitted 5/6/08.
Rating5 / 5  5 / 5
CommentI've order a dozen times from Meritline and prices were always low and shipment timely. Customer Service is the best I have ever dealt with of any company. The are dedicated to making sure their customers are happy.

  Review by analytx, submitted 5/6/08.
Rating5 / 5  5 / 5
CommentFast, accurate shipping, as always.

  Review by SLOVEHEART, submitted 5/1/08.
Rating5 / 5  5 / 5
CommentI ORDERED A DVD CASE FOR MYSELF, AND IT ARRIVED DEFECTIVE, THEY WERE VERY PROMPT IN SENDING ME A FREE OF CHARGE RETURN UPS LABEL, AND WHEN I ASK THEM IF THE WOULD CHECK THE EXCHANGE CASE, THEY SAID THEY WOULD, I FIND THAT TO BE EXCELLENT SERVICE, I USE TO BUY MY COMPUTER MEDIA THRU THEM, AND NEVER HAD ANY PROBLEMS, ALWAYS QUICK DELIVERY, NOW THEIR PRICES ARE NOT THE LOWEST, AND I GO SOMEWHERE ELSE FOR MY VERBATIM DVD+R DL 8X-10X DISCS. GOOD STORE. I WILL CONTINUE TO USE THEM!!!

  Review by ehric2000, submitted 4/29/08.
Rating5 / 5  5 / 5
CommentPurchased a USB 2.0 card which turned out to have vertical instead of horizontal slots which made it all but impossible to plug a USB device into it after being installed. Who makes USB PCI cards with vertical slots? Restocking fee is ridiculous. Price dropped a day later and Meritline refused to price match. There are better vendors out there. Best to stick with the good guys.

EDIT: After receiving a call from Meritline, they clarified a number of issues including their return policy and price match policy which they are willing to be flexible with. It even appears they will pay for return shipping, who knew? After returning the card, I was pleasantly surprised to get a full refund only a few days later.

  Review by amf1932, submitted 4/29/08.
Rating5 / 5  5 / 5
CommentWow!! The best customer service I have ever experienced. I ordered a LED Flashlight and there were a few LED's that didn't light. I emailed Meritline to tell them of this problem, and within 1 hour I received an email from them apologizing for this difficulty. I than received another email telling me that they already shipped a replacement. I purchase a lot of stuff online, and
I have never dealt with a more caring company. Thank you Meritline.

  Review by dhimantm, submitted 4/23/08.
Rating5 / 5  5 / 5
CommentThis is the first time I placed an order with MeritLine and unfortunately the product was defective. I wrote them an email explaining the problem and next day they shipped another unit as replacement.
I honestly didn't expect them to ship me the replacement so quickly and with out any hassel. They really do believe in total customer satisfaction. I will give them 5 star rating and recommend them very high.

  Review by realmeister, submitted 4/23/08.
Rating5 / 5  5 / 5
CommentI placed an order for a 4GB MicorSD card and 2 1GB MicroSD cards. All of them arrived in a very timely fashion.

The 4GB card failed working within just a few days. Meritline immediately offered an RMA, I sent the card back and just a few days later received a new card. To my surprise they upgraded my class 4 card with a class 6 card at no charge!

Thanks for the great service and price, I will be back for more!

  Review by garghya, submitted 4/21/08.
Rating5 / 5  5 / 5
CommentDCT HH201 Mini 4 ports USB 2.0 Hub, Silver Color really excellent and shipping was blazing fast.... love u mertiline, keep it up for the prices u offer them.... well done once again....

  Review by poibowl, submitted 4/20/08.
Rating1 / 5  1 / 5
Commentpurchased 200 Pack Generic 8X DVD-R White Inkjet Hub Printable Blank Media Shrink Wrapped, i wish i had checked reseller ratings before buying. It would have saved me my hard-earned money, i am to ship back at my expense all the discs for a 34 dollar refund? lets do the math $25 shipping cost plus the $25 delivered shipping cost equals $50, so I end up losing $16 on the transaction. When i tell them how bad the discs are they recommend that i should have bought a better brand.
Very bad customer service, all the responses seem almost computer generated. buyer beware, no quality control whatsoever. tried 127 of 200 discs, 120 unrecognized by drive, 7 burned but had finalization errors. used four different burners, HP 18x Lightscribe, lite on 16X, lite-on 18x lightscribe and sony 20x. these are worse than the old compusa branded disc which i still had 3-100pk spindles. anybody need coasters? LOL

  Review by Dimes, submitted 4/20/08.
Rating1 / 5  1 / 5
CommentOrder placed 3/13/08
3/21/08 Item scanned into local post Office. Never left P.O. I emailed Meritline to inform them of this. Their response was item was a free shipped item-wait until 3/27/08. 3/25/08 fill out insurance form. 3/31/08 fill out another insurance form. 4/14/08 please confirm address. Tired of jumping thru hoops and asked for refund.
Each and every email I received a "form letter"
They did NOT bother to read emails or to follow up.
As you can see their responses to negative reviews here are alkl the same "Thank you for taking the time to post your informative review. We greatly apologize for any inconvenience caused by this situation, and we assure you that we would never intentionally cause this. We appreciate your patience and understanding.

Meritline.com"
PLEASE DO NOT BUY FROM THIS COMPANY.

  Review by cshih, submitted 4/14/08.
Rating5 / 5  5 / 5
CommentOrdered this watch for my nephew's birthday. The package arrived just in time and well packed. So far so good.

  Review by scobratec, submitted 4/11/08.
Rating4 / 5  4 / 5
CommentThere was a delay in receiving my item, but Joy and Kam in Cust. Service responded to my inquiry in a very expedient manner. I received my item just a few days after my original email was sent to their Cust. Service dept. But their followup and response time were very efficient. Well Done!

  Review by ap_sys, submitted 4/10/08.
Rating1 / 5  1 / 5
CommentWas repeat customer. Have had problems with their media in the past, but never this bad. Bought 100 DL DVD-R discs, and all I tried gave 'Media Not Recognized' error. I buy way before I run out so as never to run out. Well, when so many bad media were present, I tried to get an RMA through their website 3 different times, and never got any response except the standard, 'We have received your request'. This compnay has lost my business permanently for such poor customer service. I'm sure they will reply to THIS meesage. Don't buy from this poor excuse of a company. Their product is marginal at best.

  Review by Lazer88, submitted 4/8/08.
Rating1 / 5  1 / 5
CommentMeritline always has an excuse when they can’t fill an order or delay your order because of extreme customer demand. (LOL) Several of their responses are recycled . . . please read the many other reviews listed below.
Here is my excuse for not using their company for any of my future orders.

Dear valued VENDOR, I sincerely apologize for any trouble you had fulfilling the order during my shopping experience. The item I ordered was delayed by you for so long I had for gotten I even ordered it. I’m really sorry if my order inconvenienced your company. Your understanding that I will never ever order from you again is greatly appreciated. And I’m looking forward to buying from companies like NEWEGG & SUPERMEDIA.COM as they set a standard that you should strive to achieve! Regards, Disgruntled Customer

  Review by lisa3587, submitted 4/8/08.
Rating5 / 5  5 / 5
Comment

  Review by timothy92834, submitted 4/2/08.
Rating5 / 5  5 / 5
CommentADS 2.5" USB2.0 / Fireiwre Combo Hard Drive Enclosure. Fast service, they answered an email question very quickly about the product.

  Review by leec21, submitted 4/2/08.
Rating5 / 5  5 / 5
CommentDecent price and product arrived in timely manner and as described.

  Review by neomits, submitted 4/1/08.
Rating1 / 5  1 / 5
CommentVery poor service. Product was delayed multiple times, and I was never given any additional information. Poor communication and poor inventory control.

  Review by saturnotaku, submitted 3/31/08.
Rating1 / 5  1 / 5
CommentOrdered a spindle of blank DVDs. The order was placed and processed, but it was not until two days later, and one day before the package arrived, that I even received a shipment notification e-mail with tracking number. Meritline's pricing isn't even that great, even with free shipping on many items. I would probably only consider ordering from them again if they were the only store to offer what I need.

Edit in response to merchant reply:
My complaint had nothing to do with the shipment of my order being delayed, but rather the timing with which the shipment notification e-mail was received. It should be sent the day the item leaves your warehouse, not two days after.

  Review by Strmtrper6, submitted 3/25/08.
Rating1 / 5  1 / 5
CommentHorrible Service. They canceled the order because they were supposedly out of stock, but then magically the item appeared back on the site at a higher price.

  Review by Applejack, submitted 3/25/08.
Rating5 / 5  5 / 5
Commentordered 720 CDs/DVDs Capacity Aluminum/Hard Plastic CD Storage Case with Self Clean 360 Sleeves, Free Ground Shipping! on Thursday 2/20/08 for $39.99 after $5.00 off, arrived on Saturday 3/22/08 (Good Friday included in dates)

  Review by pbpjbf, submitted 3/22/08.
Rating1 / 5  1 / 5
CommentMeritline cannot be trusted to fulfil products at their advertised prices. They canceled an order on me for lack of stock, but then immediately raised the price and had stock, and it seems that I'm not the only one who had this experience.

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