ThePerfectGem.com: information
NameThePerfectGem.com
Head Office Address258-11 Francis Lewis Blvd. NY 11422
E-mail addresssales@theperfectgem.com
Refund PolicyAll refunds are charge back to the customers credit card, paid check, or direct deposited to their checking.
Payment OptionsMastercard, Visa, American Express, Discover and all other major credit cards.
DeliveryUSPS and UPS
Return PolicyAll items may be returned within 7 days from the date of shipping. Shipping, Handling, and Insurance charges are not refundable. Returns should be sent by first class mail with delivery confirmation. Items charged will be applied to the same account. Otherwise, a check will be issued. All returns must be in the same/mint condition as received. If you need additional information, please feel free to Contact Us. A 10% restocking fee will be deduct from the subtotal for items that has been open or returned after 7 days. Please subtract 10% from subtotal if item(s) has been open or returned late. All refund/exchanges must be post-marked within 7 days and must be returned to us within 7 days from the date of delivery. We do not refund/exchange any product that is returned to us after 7 days. For exchanges, price difference between items will be applied to the same account.
GuaranteeOur customer satisfaction is a priority. We guarentee all our products are genuine. All products we sell are brand new and handcrafted. We do not charge your credit card until your order is ready to be shipped.
Cost of DeliveryFree Shipping!!
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