Balsam Hill: information
NameBalsam Hill
Retailer Web PageGo to store 
Head Office Address50 Woodside Plaza; Suite 111; Redwood City CA 94061
Telephone888-552-2572
E-mail addresscustomerservice@balsamhill.com
Number of Stores5; Seasonal, open November-January
Refund PolicyWe offer refunds for products that are returned to our warehouses within 30 days of your purchase and before December 25. We will issue a full refund once we have received and inspected the product.
Payment OptionsCredit card: Visa, Mastercard, Discover, American Express
DeliveryFedEx ground shipping; expedited shipping avaliable in December
Return PolicyWe offer refunds for products that are returned to our warehouses within 30 days of your purchase and before December 25. We will issue a full refund once we have received and inspected the product.
GuaranteeThe trees in our Aspen Christmas, Vermont Signature, and Napa Christmas collections have a 10 year tree/foliage warranty and 5 year lights warranty. Our Balsam Hill collection trees, wreaths, and garlands have a 5 year tree/foliage warranty and a 3 year lights warranty.
Cost of DeliveryFree FedEx ground shipping on orders over $100
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