West Marine: information
NameWest Marine
Retailer Web PageGo to store 
Head Office Address500 Westridge Dr CA 95076
Telephone1-800-BOATING
E-mail addressCustomerCare@westmarine.com
Number of Stores400
Refund PolicyIf You Have Your Original Invoice:
Please fill out the return portion of the invoice with reason for return, ship the invoice, the item(s), all packaging and all accessories.
See the chart below for your method of refund:
1-30 Days after Purchase:
If you paid via Credit Card then you'll receive Credit to the Same Credit Card
If you paid by Gift Card you will receive Company Credit
Over 30 Days after Purchase:
You'll receive Company Credit
Please fill out the return portion of the invoice with reason for return, ship the invoice, the item(s), all packaging and all accessories.
See the chart below for your method of refund:
1-30 Days after Purchase:
If you paid via Credit Card then you'll receive Credit to the Same Credit Card
If you paid by Gift Card you will receive Company Credit
Over 30 Days after Purchase:
You'll receive Company Credit
Payment OptionsCredit cards - We accept Mastercard, Visa, American Express, Discover, JCB and of course the West Marine credit card.
Deliveryhttps://www.westmarine.com/webapp/wcs/stores/servlet/DisplayIncludeView?inc=ShippingMethods.jsp&storeId=10001&langId=-1&catalogId=10001
Return PolicyIf You Have Your Original Invoice:
Please fill out the return portion of the invoice with reason for return, ship the invoice, the item(s), all packaging and all accessories.
See the chart below for your method of refund:
1-30 Days after Purchase:
If you paid via Credit Card then you'll receive Credit to the Same Credit Card
If you paid by Gift Card you will receive Company Credit
Over 30 Days after Purchase:
You'll receive Company Credit
Please fill out the return portion of the invoice with reason for return, ship the invoice, the item(s), all packaging and all accessories.
See the chart below for your method of refund:
1-30 Days after Purchase:
If you paid via Credit Card then you'll receive Credit to the Same Credit Card
If you paid by Gift Card you will receive Company Credit
Over 30 Days after Purchase:
You'll receive Company Credit
Cost of DeliveryFREE Ground Shipping on all orders over $99, up to 25 lbs.
Free shipping offer good for shipping within continental U.S. states only, not valid in Alaska or Hawaii. Offer good only on orders up to 25 lbs. Good for Internet orders only. Does not apply for hazardous or special orders. No coupon necessary! Click here for rates over 25 lbs
Special Note: Ground shipping delivery in 3 - 5 working days. If the order is less than 3 lbs, US Priority Mail will be used. If the order is over 3 lbs, FedEx service will be used.
FedEx 2-Day Service (Click here for rates)
Delivery in two working days (no weekends). Orders must be received before 10:00AM Pacific Time. Does not apply to "Dropship" items. Please note that orders placed after 10:00AM PT on Thursday or Friday before 10:00am PT will not arrive until the following Tuesday.
FedEx 1-Day Overnight Service (Click here for rates)
Delivery by 5:00 pm the next working (no weekends) day in most areas. Orders must be received before 9:00AM Pacific Time. Does not apply to "Dropship" items. Please note that orders placed after 10:00AM PT on Thursday or Friday before 10:00AM PT will not arrive until the following Monday.
Free shipping offer good for shipping within continental U.S. states only, not valid in Alaska or Hawaii. Offer good only on orders up to 25 lbs. Good for Internet orders only. Does not apply for hazardous or special orders. No coupon necessary! Click here for rates over 25 lbs
Special Note: Ground shipping delivery in 3 - 5 working days. If the order is less than 3 lbs, US Priority Mail will be used. If the order is over 3 lbs, FedEx service will be used.
FedEx 2-Day Service (Click here for rates)
Delivery in two working days (no weekends). Orders must be received before 10:00AM Pacific Time. Does not apply to "Dropship" items. Please note that orders placed after 10:00AM PT on Thursday or Friday before 10:00am PT will not arrive until the following Tuesday.
FedEx 1-Day Overnight Service (Click here for rates)
Delivery by 5:00 pm the next working (no weekends) day in most areas. Orders must be received before 9:00AM Pacific Time. Does not apply to "Dropship" items. Please note that orders placed after 10:00AM PT on Thursday or Friday before 10:00AM PT will not arrive until the following Monday.
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