Aqua Superstore: information
At Aqua Superstore, Inc. our goal is to be your one and only source for discount swimming pool, pond, and backyard living products.
NameAqua Superstore
Retailer Web PageGo to store 
Head Office Address18501 Murdock Circle Suite 501, Port Charlotte FL
Telephone866-910-2782
E-mail addresssales@aquasuperstore.com
Refund Policy"30 Day Money Back Guarantee – You can return most products within 30 days after delivery date. To initiate a return fill out a Return Goods Authorization form by clicking here.
Due to the nature of such products we can not accept returns on: the smart-ring, vinyl liners, replacement parts, special orders, chemicals, all Interfab products, and custom products.
We do not accept returns on AquaScape, Inc. or Aquascape Designs products. Damaged goods will be re-shipped ASAP.
We do not accept returns on Skamper-Ramp products. Skamper-Ramp Products can only be returned for product failure due to defect.
Restocking fee of 15% will be charged on all returns, returned within 30 days of delivery date. Buyer is responsible for all shipping and handling charges to and from Aqua Superstore on non defective and non warranty returns.
Due to the nature of such products once used we can not accept returns on: heaters, pool cleaners, electrical items (lights, timers, etc.), pumps and filters.
Damaged during Delivery by carrier products will be re-shipped ASAP and we will have the shipping company pick up the damaged product. If this happens please call us within 3 business day after receiving the damaged product. All damaged truck line products must be refused. If you take delivery of the truck line product and its damaged you now own that product, when you sign that acceptance form of the truck line company then you accept ownership of the product – please check the product carefully before accepting the product.
Defective products will be either replaced under warranty by your local pool warranty dealer or by us. 30 days after your purchase date you will be responsible for shipping charges on all warranty exchanges.
Warrantees – The manufacture of the product sold on AquaSuperstore.com is responsible for all warranty issues. Aqua Superstore, Inc. personally does not warrant any product it sells. Aqua Superstore is a retailer / wholesaler selling discounted products from manufactures to the consumer. We do not manufacture any products therefore we do not warranty any products. All products we sell have the standard manufactures warranty.
Refunds will be done two times per week. Please allow 7 business days for your credit to show on your credit card.
Cancellation Policy – Once the product has shipped you will be responsible for all shipping charges. Cancels must be emailed to Nick@Aquasuperstore.com before item has shipped or loaded on truck. If you refuse the package on delivery you will be responsible for all shipping and handling fees.
Due to the nature of such products we can not accept returns on: the smart-ring, vinyl liners, replacement parts, special orders, chemicals, all Interfab products, and custom products.
We do not accept returns on AquaScape, Inc. or Aquascape Designs products. Damaged goods will be re-shipped ASAP.
We do not accept returns on Skamper-Ramp products. Skamper-Ramp Products can only be returned for product failure due to defect.
Restocking fee of 15% will be charged on all returns, returned within 30 days of delivery date. Buyer is responsible for all shipping and handling charges to and from Aqua Superstore on non defective and non warranty returns.
Due to the nature of such products once used we can not accept returns on: heaters, pool cleaners, electrical items (lights, timers, etc.), pumps and filters.
Damaged during Delivery by carrier products will be re-shipped ASAP and we will have the shipping company pick up the damaged product. If this happens please call us within 3 business day after receiving the damaged product. All damaged truck line products must be refused. If you take delivery of the truck line product and its damaged you now own that product, when you sign that acceptance form of the truck line company then you accept ownership of the product – please check the product carefully before accepting the product.
Defective products will be either replaced under warranty by your local pool warranty dealer or by us. 30 days after your purchase date you will be responsible for shipping charges on all warranty exchanges.
Warrantees – The manufacture of the product sold on AquaSuperstore.com is responsible for all warranty issues. Aqua Superstore, Inc. personally does not warrant any product it sells. Aqua Superstore is a retailer / wholesaler selling discounted products from manufactures to the consumer. We do not manufacture any products therefore we do not warranty any products. All products we sell have the standard manufactures warranty.
Refunds will be done two times per week. Please allow 7 business days for your credit to show on your credit card.
Cancellation Policy – Once the product has shipped you will be responsible for all shipping charges. Cancels must be emailed to Nick@Aquasuperstore.com before item has shipped or loaded on truck. If you refuse the package on delivery you will be responsible for all shipping and handling fees.
Payment OptionsAll Major Credit Cards, PayPal
DeliveryUSPS, UPS, FedEX, DHL, Freight
Return Policy"30 Day Money Back Guarantee – You can return most products within 30 days after delivery date. To initiate a return fill out a Return Goods Authorization form by clicking here.
Due to the nature of such products we can not accept returns on: the smart-ring, vinyl liners, replacement parts, special orders, chemicals, all Interfab products, and custom products.
We do not accept returns on AquaScape, Inc. or Aquascape Designs products. Damaged goods will be re-shipped ASAP.
We do not accept returns on Skamper-Ramp products. Skamper-Ramp Products can only be returned for product failure due to defect.
Restocking fee of 15% will be charged on all returns, returned within 30 days of delivery date. Buyer is responsible for all shipping and handling charges to and from Aqua Superstore on non defective and non warranty returns.
Due to the nature of such products once used we can not accept returns on: heaters, pool cleaners, electrical items (lights, timers, etc.), pumps and filters.
Damaged during Delivery by carrier products will be re-shipped ASAP and we will have the shipping company pick up the damaged product. If this happens please call us within 3 business day after receiving the damaged product. All damaged truck line products must be refused. If you take delivery of the truck line product and its damaged you now own that product, when you sign that acceptance form of the truck line company then you accept ownership of the product – please check the product carefully before accepting the product.
Defective products will be either replaced under warranty by your local pool warranty dealer or by us. 30 days after your purchase date you will be responsible for shipping charges on all warranty exchanges.
Warrantees – The manufacture of the product sold on AquaSuperstore.com is responsible for all warranty issues. Aqua Superstore, Inc. personally does not warrant any product it sells. Aqua Superstore is a retailer / wholesaler selling discounted products from manufactures to the consumer. We do not manufacture any products therefore we do not warranty any products. All products we sell have the standard manufactures warranty.
Refunds will be done two times per week. Please allow 7 business days for your credit to show on your credit card.
Cancellation Policy – Once the product has shipped you will be responsible for all shipping charges. Cancels must be emailed to Nick@Aquasuperstore.com before item has shipped or loaded on truck. If you refuse the package on delivery you will be responsible for all shipping and handling fees.
Due to the nature of such products we can not accept returns on: the smart-ring, vinyl liners, replacement parts, special orders, chemicals, all Interfab products, and custom products.
We do not accept returns on AquaScape, Inc. or Aquascape Designs products. Damaged goods will be re-shipped ASAP.
We do not accept returns on Skamper-Ramp products. Skamper-Ramp Products can only be returned for product failure due to defect.
Restocking fee of 15% will be charged on all returns, returned within 30 days of delivery date. Buyer is responsible for all shipping and handling charges to and from Aqua Superstore on non defective and non warranty returns.
Due to the nature of such products once used we can not accept returns on: heaters, pool cleaners, electrical items (lights, timers, etc.), pumps and filters.
Damaged during Delivery by carrier products will be re-shipped ASAP and we will have the shipping company pick up the damaged product. If this happens please call us within 3 business day after receiving the damaged product. All damaged truck line products must be refused. If you take delivery of the truck line product and its damaged you now own that product, when you sign that acceptance form of the truck line company then you accept ownership of the product – please check the product carefully before accepting the product.
Defective products will be either replaced under warranty by your local pool warranty dealer or by us. 30 days after your purchase date you will be responsible for shipping charges on all warranty exchanges.
Warrantees – The manufacture of the product sold on AquaSuperstore.com is responsible for all warranty issues. Aqua Superstore, Inc. personally does not warrant any product it sells. Aqua Superstore is a retailer / wholesaler selling discounted products from manufactures to the consumer. We do not manufacture any products therefore we do not warranty any products. All products we sell have the standard manufactures warranty.
Refunds will be done two times per week. Please allow 7 business days for your credit to show on your credit card.
Cancellation Policy – Once the product has shipped you will be responsible for all shipping charges. Cancels must be emailed to Nick@Aquasuperstore.com before item has shipped or loaded on truck. If you refuse the package on delivery you will be responsible for all shipping and handling fees.
GuaranteeWe will match any online / offline competitor price. If you find a lower total delivered price (excludes auctions) we will refund you 110% of the difference. We will even guarantee our Low Price for 30 days after your purchase. To take us up on this offer contact our Sales Team at: Sales@aquasuperstore.com or Call Us: 866-910-AQUA. We reserve the right to change or refuse this offer.
Cost of DeliveryVaries Per Item
Low Price GuaranteeWe will match any online / offline competitor price. If you find a lower total delivered price (excludes auctions) we will refund you 110% of the difference. We will even guarantee our Low Price for 30 days after your purchase. To take us up on this offer contact our Sales Team at: Sales@aquasuperstore.com or Call Us: 866-910-AQUA. We reserve the right to change or refuse this offer.
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