LightingCatalog.com: information
Customer Reviews
Average Ratings
Reviews older than 6 months are automatically removed to reflect the retailer's current standards.
I would highly recommend AVOIDING doing business with LightingCatalog.com or any of their related stores. There customer service is absolutely horrific and their policy is essentially, "screw the customer, read the fine print." There systems are terrible and despite numerous attempts to cancel orders by their website, email or on the phone the still went through with the order. After numerous attempts to then find out where my order was, I was simply told, "we don't know." Amazing.
There are plenty of other reputable lighting companies online to pick from that you do not need to waste your time with this one. I have contacted the better business bureau about their antics and know others that have complaints about their "policies."
"Sara," an apparently customer service manager basically told me to complain to whoever I wanted I would not be getting all my money back for the order and sending it back was my problem.
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