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Information about Morphy Richards
Head Office Address
Talbot Road, Mexborough, South Yorkshire S64 8AJ
0844 871 0960
If you would like to return a faulty or incorrect product or would like to exercise your right to cancel your order please contact our Consumer Care Team. Email: email@example.com Consumer Care DepartmentMorphy RichardsTalbot RoadMexboroughSouth YorkshireS64 8AJ
Incorrect GoodsIf we have sent you a product you hadn't ordered simply contact our Consumer Care Department, then return it to us within 28 working days unused and in its original packaging and you will not be charged. Damaged or Defective GoodsAll our products have at least a 1 year guarantee (2 when registered on our website) so if your product stops working within the first year of ownership simply contact our Consumer Care Team who will be happy to talk you through our returns process. Ambisleep Mattress ToppersFor reasons of hygiene and safety reasons we cannot refund or exchange used Ambisleep mattress toppers unless they are faulty. The above condition does not affect your statutory rights when goods are faulty, or not as described. For your rights of cancellation under the Consumer Protection Distance Selling Regulations please see below.Your Right to Cancel You have 7 days from receiving your product in which to cancel if you want to. You will need to contact us to let us know you would like to return the product. You will then have to return the product to the address above unused and in its original packaging. We will not pay the costs of returning an item to us.
Pay by Installment
24hr Delivery:24 hr delivery is not available for spares and accessories or order containting both a spare and a product.Due to carrier restrictons 24 hr delivery will take an additioal 24 hrs for orders in Northern Ireland24hr delivery is not available on Cookware ordersFree Delivery:Free delivery is available on product orders. This can take up to 7 working days to be delivered.
Cost of Delivery
24 hr delivery is charged at £3.99Spares/Accessories Delivery Charges:Orders up to and including £10 - £3.58Orders over £10.00 - £5.87