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Information about CS Suppliers

CS Suppliers
Store website
Head Office Address
118-122 Royal Ave, Belfast BT1 1DL
028 9024 4592
Telephone Order
028 9024 4592
Company Type
Electrical Goods
Company name
CS Suppliers
Number of Stores
Refund Policy
If you wish to cancel your goods, we ask that you advise us within 7 days of receiving them. We reserve the right to charge for the collection of goods and to charge for any damage to the goods while in your possession. You must notify us in writing during this period of your intention to cancel.Goods must be returned in there original packaging unused and in perfect condition.Reserving Goods On-LineA 10% to deposit will reserve goods for a maximum of 30 days. Full payment must be received within the 30 Days, otherwise the goods will be released into stock for general sale and you will forfeit your deposit. This does not affect your Statutory Rights under the sale of goods act.
Return Policy
1. Contact us - have your order ID at hand to speed things up. See contact details at bottom of page2. You can then either return your item to us or arrange to have the item uplifted by us a standard delivery charge will apply. When you purchase online or by phone you have a statutory right to return unopened goods up to 7 days after receiving your order: this is the cooling off period. (European Directive on Distance Selling) We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the unopened goods to us and we will organize a refund (excluding delivery cost). Any breakages/damages must be reported within 24 hours of delivery. Please include your reference number and email info@cssuppliers.co.uk or call 02890244592 If in the event that a manufacturing fault occurs within the warranty period, please inform us of this as soon as possible.
Payment Options
The prices payable for the items that you order are expressed inclusive of any VAT payable. The price of the items does not include delivery charges.You can pay with any Maestro, Delta, MasterCard or Visa card. Authority for payment must be given at the time of order. It may be necessary to re-confirm your security number for data protection reasons. Payment will be taken for out of stock items to secure stock, only if you're happy to proceed with the order and agree to wait for the goods.When buying by telephone or on line, we only deliver to the address that matches the billing address of the credit card or debit card holder. This is to protect our customers against any potential card fraud. You may be asked to produce the following documents on delivery1. The card with which the order was placed.2. Photo ID (Only passport or drivers license will be accepted)3. A copy of your confirmation email when collecting in store for verification purposes.Items will not be released without these forms of ID.If you are buying goods for a family member or if you are a business or landlord and the cardholder and delivery address are not the same you must discuss the payment and delivery/collection options with a representative.If for any reason beyond our reasonable control, we are unable to supply a particular item, we will notify you as soon as possible. Offer an alternative or a full Refund.There will be no contract of any kind between you and us until payment for your goods is authorized by your bank or credit card issuer. At any point up until then, we may decline to supply to you without giving any reason. At the moment that payment for the goods is authorized, and not before, a contract will be made between you and us. Authority for payment must be given at the time of the order. If for any reason the goods cannot be supplied then payment will be refunded in full.
Member Card
Pay by Installment
Next Day Express & Standard Daily Delivery charge is £15.Standard delivery you choose next day or a day that best suits you Monday to SaturdaySame day deliveries (greater Belfast), Place your order before 12noon and we will endeavour to deliver that afternoon at your request.Delivery of” Available to Order” goods will normally be within 5-10 working days. On receipt of your order, you will be advised by telephone/email (within 24hours), of the due in date to us and the expected delivery date to you. Once we are in receipt of the goods into our warehouse your delivery date will be confirmed.“We uplift your old appliance Free of charge”. Appliance must be disconnected and ready for removal. Nb This service only available in Greater Belfast.Please note that our standard delivery of goods is within Northern Ireland only.A surcharge may apply for special deliveries were there are access restrictions.If you are not at home for a pre arranged delivery then we reserve the right to charge a re-delivery fee.
Cost of Delivery
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