PriceRunner Buyer Protection

At PriceRunner, we want consumers to feel safe when shopping with the retailers found on our site. Therefore, we offer our registered members our Buyer Protection free of charge. In brief, the PriceRunner Buyer Protection means that a customer who is a registered PriceRunner member is covered when buying products up to £5,000 in the event that something goes wrong and the retailer does not comply with its statutory liability.

The Buyer Protection is free of charge for retailers and consumers and applies to retailers that have the Buyer Protection badge next to their company name in the price lists.

Summary

• Covers purchases up to £5,000
• Special terms apply

How do I use the PriceRunner Buyer Protection?

For members

If you are already a PriceRunner member, log in to your account, find the product you want to buy and then click on a retailer that has the Buyer Protection badge. The purchase is carried out either on the retailer’s site or, in some cases, directly on PriceRunner. It is easy to get your purchase registered with our Buyer Protection!

If you are not yet a member

If you are not already a PriceRunner member it is very easy to become one. The registration takes less than a minute.

Once you have created an account, make sure you are logged in to your account when you want to purchase a product. Choose a retailer that has the Buyer Protection badge. The purchase is carried out directly on the retailer’s site and your purchase is then easily registered with our Buyer Protection!

If you have already purchased a product

If you have already purchased a product, you still have the opportunity to be covered by our Buyer Protection if you either sign up as a member and/or log in to your account. This must be done within one hour after purchase of the product.