Help others to a better purchase by leaving a review and telling them what you think was good or less good when shopping from this store.
Very easy, needed to contact customer services and the gentleman I spoke to was excellent, the company had stopped selling my chosen product but offered to source it for me then even rang me back to inform on the delivery date which was only 72 hours from my initial call! Would definitely recommend, thank you
March 17, 2016
Very poor customer service , spent over 10 minutes for a call to be answered, online my account showed on delivery but when it was like this for 3 days i called up and was told the my order was still in the warehouse.
They split my order in to to separate delivery so 2 days waiting in.
Online they say if you find a lower price they will match but don't.
This is the worst company i have ever encountered and i just wish i had never found them.
January 12, 2015
First delivery was quick. Ordered monday delivered by tuesday. Customer service was good. Anwer (ilford branch staff) very helpful. Enquired thru phone about the delivery date, they informed me it will be after two days so I was surprised when i got the phone call they were on their way. I havent been informed of the delivery date though. Phoned customer support about it they said delivery team have phoned me. Checked my answer phone and voicemail, nothing. Delivery man not friendly. Was a bit rude to us.
August 6, 2013
Knew which product I wanted to buy and saved £50 compared to
Purchasing in high street shops. Would use this website again. Rang
Sale adviser and was extremely helpful
July 28, 2013
Speedy service, and very friendly delivery men. Highly recommended.
February 18, 2013
Information about RGB Direct
Head Office Address
RGB Electrical Superstore,543-549 High Road,Ilford,Essex IG1 1TZ