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Reviews

Here you'll find reviews of the retailer from customers who've shopped at the retailer's website and from PriceRunner Plus members. As a member, you can help others to make better purchases by leaving a review and telling what you think was good or less good at the time you shopped here.

Customer reviews can only be added by people who've made a purchase from this retailer.

5.0

Very easy, needed to contact customer services and the gentleman I spoke to was excellent, the company had stopped selling my chosen product but offered to source it for me then even rang me back to inform on the delivery date which was only 72 hours from my initial call! Would definitely recommend, thank you
March 5, 2016

2.1

Very poor customer service , spent over 10 minutes for a call to be answered, online my account showed on delivery but when it was like this for 3 days i called up and was told the my order was still in the warehouse. They split my order in to to separate delivery so 2 days waiting in. Online they say if you find a lower price they will match but don't. This is the worst company i have ever encountered and i just wish i had never found them.
January 5, 2015

4.3

First delivery was quick. Ordered monday delivered by tuesday. Customer service was good. Anwer (ilford branch staff) very helpful. Enquired thru phone about the delivery date, they informed me it will be after two days so I was surprised when i got the phone call they were on their way. I havent been informed of the delivery date though. Phoned customer support about it they said delivery team have phoned me. Checked my answer phone and voicemail, nothing. Delivery man not friendly. Was a bit rude to us.
July 30, 2013

4.1

Knew which product I wanted to buy and saved £50 compared to Purchasing in high street shops. Would use this website again. Rang Sale adviser and was extremely helpful
July 21, 2013

5.0

Speedy service, and very friendly delivery men. Highly recommended.
February 11, 2013

Information about RGB Direct

Name
RGB Direct
Store website
Head Office Address
RGB Electrical Superstore,543-549 High Road,Ilford,Essex IG1 1TZ
Telephone
020 8553 1708
Fax
020 8478 0096
Telephone Order
020 8553 1708
Number of Stores
203 Ilford Lane, Ilford, Essex, IG1 2RU (Ilford Branch). 121 Roding Road, Loughton, Essex, IG10 3BS (Loughton Branch)
Guarantee
The manufacturer guarantees all purchases for a period of 1 Year, unless stated from date of invoice. Extended warranties available
Low Price Guarantee
We will endeavour to beat prices prior to purchase
Refund Policy
Customers will be refunded for their purchase less the return delivery charges incurred in the transaction. See http://www.rgbdirect.co.uk/terms.asp
Return Policy
See http://www.rgbdirect.co.uk/terms.asp
Payment Options
Most Credit or Debit cards accepted, Cheques are subject to clearance. We also offer finance options.
Member Card
N/A
Pay by Installment
We offer a range of finance options to suit all.
Delivery
From Next Day Delivery.
Cost of Delivery
Free delivery on most items.
Membership
N/A
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