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About retailers

Which retailers are on PriceRunner?

We always want you to be able to find the lowest price on PriceRunner. PriceRunner's ambition is therefore that you should be able to find prices from all online retailers selling a particular product. This means that we strive to show all retailers that deliver products within the UK – or to the UK, for foreign retailers that deliever to the UK.

We show both retailers that pay PriceRunner for increased exposure (logo and added value) and retailers that are not our customers of PriceRunner. By clicking on the retailer's logo, you can find important information such as delivery method, return policy and the retailer website. This applies to both customers and non-customers of PriceRunner. Our ambition is to list as many retailers, products and prices as possible, but we can never guarantee the accuracy of the information about any retailer, price or product listed on PriceRunner.

PriceRunner actively discourages rogue companies but cannot guarantee that all retailers listed are reliable. We always want to hear from you if you have had a bad experience with any retailer.

How can I see information about a retailer?

Search for the category or product you are looking for. To see prices for a particular product, click "Compare price” next to the product, and a list of the retailers will be displayed. Click on the retailer's logo to get more information about that retailer.

How do I choose which retailer to buy from?

Just like when you shop in a physical store, it is important to take different factors into account. We list different retailers so you can choose where you want to shop. The lowest price excluding shipping is shown at the top. We do not prioritise retailers that advertise on PriceRunner. By reading other customers' ratings and reviews of a retailer, you can get an idea of which retailer to buy from.

Do retailers pay to be listed on PriceRunner?

PriceRunner strives to show prices from all retailers that sell goods within or to the UK, regardless of whether they are customers of PriceRunner. We do this so that you can always find the most attractive offer through PriceRunner. A retailer can pay to get extra exposure on PriceRunner or can choose to advertise. However, this does not affect where in the price list they are placed once we have a sorted price comparison.

What does it mean when a retailer is covered by PriceRunner Buying Protection?

At PriceRunner, we want to contribute to an even greater feeling of safety when one shop online via our service. That is why we have launched PriceRunner Buying Protection. The Buying Protection covers you up to £5,000 in the unlikely event that something goes wrong with your purchase and the retailer does not comply with their statutory liability.

The Buying Protection applies to all retailers with the Buying Protection badge next to their retailer name on PriceRunner. Both national and foreign retailers can be covered by PriceRunner's Buying Protection.

How can I tip PriceRunner about a retailer that should be listed on PriceRunner?

We work hard to list all retailers that may be of interest to consumers. If you think we have missed a retailer, we would be grateful for you to contact us with the name, website address and other information about the retailer. If you are a retailer, read more about how your prices can be displayed on PriceRunner here.

How can PriceRunner list so many retailers?

PriceRunner has a technical solution that matches the available products, retailers and prices, for both online retailers and some physical retailers. Some aspects of our data processing are automated, while other parts require manual work.

What applies to purchases within and outside the EU?

More information about your consumer rights and what applies when you buy within and outside the EU

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